What does downgrading mean?
The act of reducing the quality or standard of something, especially a product or service, often in order to make it cheaper or more competitive. The process of reducing the quality or standard of something, especially a product or service, often in order to make it cheaper or more competitive.
Example
"The company was accused of downgrading its customer service in order to cut costs."
Reviewed by Deb Chak, Editor. AI-assisted content curated by RJS Tech Solutions LLP.